We are looking for a Senior Service Desk Analyst who wants to learn and transform their career. Requirements:Required Minimum 3 years of experience in Service Desk Operations Strong experience with Incident Management Knowledge of ITIL/ITSM frameworks and processes Experience managing and handling Tickets/Service Requests Experience creating, maintaining, and using Knowledge Base (KB) articles Advanced or Fluent English Must be located within a maximum commuting distance of approximately 1 hour…