Votre rôle: - Accountable for the on-time delivery of all service orders in the assigned local country/ies. - Meet or exceed the targets set by the management with regards to Customer Satisfaction TDD/CDD (Target/Committed Delivery Date) and LTC (Lead Time to Connect) Overdue Orders Database(s) accuracy Quality of 1st time installation - Accountable for order management of all customer solution/service orders from the receipt of valid service requests, to the local handover as per predefined mi…